Water Distribution System Efficiency: An Essential or Neglected Part of the Water Conservation Strategy for Los Angeles County Water Retailers?

The water governance system in Los Angeles County is complex and fragmented. Potable water supply in metropolitan Los Angeles County relies on over 100 water retailers, both public and private. It is unclear how the current system with many small water retailers will succeed in promoting integrated water resource management. Among other changes, there will need to be a shifting of water supply sources from predominantly imported to more local resources through conservation, recycled water usage, stormwater capture and groundwater management. The institutional capacity of water retailers to instigate this transition will depend heavily on their capacity to maintain reliable water deliveries without significant losses from leakage and failing infrastructure. Additionally, with drought conditions prevalent in eleven of the last fourteen years in California, and increasing evidence of climate change impacts on all water resources in California, it is crucial that water retailers minimize water losses through their distribution systems to match the increasingly stringent conservation efforts required of their customers, and to efficiently utilize scarce supplies. 

Until this year, existing regulations for water agencies in California only requested information about system losses for potable water systems with more than 3000 connections. These numbers were reported through Urban Water Management Plans every five years. However, loss estimates through breaks and leaks have not been separated out from other non-revenue uses of water. To date, the most effective efforts to monitor water losses in California are voluntary and limited to members of the California Urban Water Conservation Council. To understand water distribution efficiency in urban Los Angeles County, we developed a questionnaire regarding leakage monitoring, system-wide water losses, and the implementation of pre-emptive best management practices. We surveyed 10 of the approximate total of 100 water retailers. The sample was representative of retailers of many types, sizes, and geographical locations in metropolitan Los Angeles and divided into tiers of size (small, mid-sized and large) based on the number of connections served. The survey questionnaire also addressed other metrics including per capita water consumption, leakage volumes, water loss estimation methodology, water loss estimates and infrastructure monitoring and replacement.

The survey indicated several findings. First, the percentage of water loss due to breaks and leaks, though possibly misrepresentative, is still a widely used metric to measure water losses. Sixty percent of the agencies sampled still monitor only ‘unaccounted for water’ and not ‘real losses’. Retailers that do measure real losses reported them to be between 3-4% of total water supplied, which is an improbably low compared to international estimates as elaborated in the literature review section. Different water retailers were divided on the efficacy of leak detection technologies, which demands more education on available leak detection technology and their usage. 

Larger retailers reported greater use of most of the best management practices addressed by our survey to maintain storage and distribution systems. Most small retailers did not report prioritizing adoption and implementation of best management practices to minimize water loss. Also, small Mutual Water Companies that we contacted did not have information on distribution water losses available publicly. To improve water efficiency, small retailers could pool resources and expertise to better detect, monitor and reduce distribution water losses. Investor-owned utilities and special water districts serve a large customer base, but as a group, they were least responsive of all the sample water retailers we contacted. In summary, California water regulations should aim at recommending crucial best management practices, ensuring accurate and verifiable water loss monitoring and prescribing an effective water loss metric and maximum acceptable standard as a roadmap for water retailers